FAQ

Frequently Asked Questions

Got a question? We’d love to answer it for you! 

What time are you open?

Besides statutory holidays, we’re open every day from 9:00 a.m. to 8:00 p.m.! We want to make sure all ages are able to use our facility and that means different hours for everybody.

Are there age restrictions on the facility?

Nope! The Sand Zone is an inclusive, fun space for all.

Do you require guests to sign a waiver?

Kids, parents, and other guests - we ask that everyone fills out a waiver when coming to hang out!

How do you keep the sand clean?

To keep our sand as clean as possible, we do not allow food and drink to be brought into the sand pit areas. We ask that all food and drink stay in the cafe area. We also ask that all children requiring diapers to wear them at all times and to notify staff as soon as possible if an accident occurs. All guests are also required to wear indoor shoes, helping us keep the sand nice and clean for playtime.

We want our guests to feel clean too! So we have a clean-up area to avoid bringing home a ton of sand with you after a day of play.

Can I only pay drop-in fees?

We’re currently working on punch cards and membership pricing! We’ll announce as soon as these options become available. We want not only our facility to be all inclusive, but our pricing to be as well!

What can my child do at The Sand Zone?

The Sand Zone offers options to suit children of all ages. Our facility includes:

  • A large sand play area
  • Wooden playground structures
  • A splash area
  • Games area with air hockey, ping pong, foosball, and more

We will soon be offering after school beach volleyball leagues for children, along with other daily events. Make sure to check our Events calendar to see what’s happening!

What should I bring?

We do suggest bringing a change of clothes when coming to The Sand Zone. We also ask that all guests bring a pair of indoor shoes to wear in the facility. Outdoor shoes can be stored in the entrance, while further into the facility is a cubby area to conveniently store your belongings and change into your indoor shoes.

Can I hold a birthday party for my child here?

Absolutely! We offer birthday party packages on our Pricing and Packages page. If you are looking for something a little different than our offered packages, contact us and we would be happy to work on something that fits your needs.

How can I book an event here?

All of our event bookings can be done through the third party software on our website. Our Bookings page will redirect you to a secure page that asks for all event details, provides waiver forms, and allows for payment. We’d also happily help you book an event over the phone or by email, and ask that you have the following information ready:

  • Name
  • Email
  • Phone
  • Event date and time
  • Number of people attending

If you’re wondering if your event date is available, you can always check on our Events page! However, if something else is booked that day, ask us about that date anyway - it’s a big space, we can find a way to accommodate!

Does the Snack Shop offer alcohol?

Not yet! We’re working on getting a liquor license for the adults coming to The Sand Zone. We’ll announce it as soon as we’re set up for it!

What events can I get involved in as an adult at The Sand Zone?

The Sand Zone will soon be offering beach volleyball leagues! There will be 3 adult categories: mixed, women’s, and men’s. Stay tuned for more league information, such as registration and game times.

We will also be offering Moms and Tots programs, yoga classes, and many other fun activities coming soon. We’re not just a place for kids! We have the adults covered too.